Send & Receive Messages
Which device do you want help with?
Change device

Send & Receive Messages

Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.
INSTRUCTIONS & INFO

Prenote info

The first time you access Messages, an Advanced Messaging introductory screen will display. Follow the on-screen prompts. Access the Messaging Settings tutorial to manage settings. If Advanced Messaging is turned on and you are messaging another device using the most recent version of Advanced Messaging (2019) from AT&T, you can share files up to 100MB, get read receipts, and see when someone is replying. If Advanced Messaging is turned off you can share files up to 1 MB. To learn more, visit Advanced Messaging or att.com/advancedmessaging .

In this tutorial, you will learn how to:

 

• Access messages
• Compose & send a message
• Read & respond to a new message
• Pin a Message thread
• Delete a message

 

When a new message is received, the New Message icon New Message icon will display in the Notification bar.

 

Access messages

From the home screen, select the messaging Messages app.

 

Compose & send a message

1. Select Start chat. Select the 'To' field, then enter or select the desired recipient. 

Note: To create a Group Message, from the 'To' field, select the group message icon Create group icon. Add additional contacts as desired. When finished, select the checkmark icon Checkmark icon to compose the desired message.

Image 1   

2. Compose and send a message using the following options as desired:

Image 2 
  


• ENTER MESSAGE: Select the 'Text message' field, then enter the desired message.
• ADD ATTACHMENT: Select the Add icon, then follow the prompts to add an attachment. Select the Add photo icon to attach a photo. 
• SEND A MESSAGE: When finished composing a message, select the Send icon to send the message.

 

Read & respond to a new message

From the Messaging inbox, select the desired message thread.

Image 3   

VIEW/SAVE AN ATTACHMENT: To view an attachment, select the desired attachment. To save an attachment, select and hold the desired attachment. Select the menu Menu icon, then select Save. 

Image 4   

RESPOND TO A MESSAGE: Select the desired option.

Image 5 
  

• REPLY: Enter the desired message in the 'Text message' field, then select the Send icon.
• FORWARD: Select and hold the desired message. Select the menu Menu icon, then select Forward. Follow the prompts to forward the message. 

 

Pin a message thread

From the Messaging screen, select and hold the desired message thread, then select the Pin icon.

Image 6 

 

Delete a message

From the desired message thread, select and hold the desired message then select the delete Delete icon. Select Delete again to confirm.

Image 7   

DELETE MESSAGE THREAD: From the Messaging screen, select and hold the desired message thread then select the delete Delete icon. Select Delete to confirm.

Image 8 

 

Tips

By default, attachments will be saved to the Messages folder in the Photos app. To view saved attachments, from the home screen select the google photos Photos app > Library tab > Messaging.

Did you get the help you needed?