Secure My Device
To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code.
In this tutorial, you will learn how to:
• Set a security lock
• Change lock type
• Change lock screen timeout
• Lock and unlock device
Set a security lock
Settings icon. 2. Scroll to and select Security & privacy.
3. Select Device lock, then select the desired device lock.
4. Edit Lock screen notification settings as desired, then select Done.
5. Select Setup, then follow the prompts to set up your fingerprint. When finished, select Done or select Add another to add additional fingerprints.
Note: Review the Easy shortcuts prompt then select Learn more to enable or select Not now to continue without enabling shortcuts.
Change lock type
Change lock screen timeout
1. From the Security screen, select the Settings icon next to Screen lock.
2. Select Lock after screen timeout, then select the desired timeout duration.
Lock and unlock device
• LOG IN USING THE SECURITY LOCK: If using fingerprint, place your finger on the fingerprint sensor located on the screen. To use your backup screen lock, from the lock screen, swipe up from the bottom of the screen then enter your backup screen lock.
• LOCK DEVICE: Press the Power/Lock button located on the right side of the device.