App Troubleshooting
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App Troubleshooting

Learn how to troubleshoot apps by clearing the app cache and force stopping an app.
INSTRUCTIONS & INFO
In this tutorial, you will learn how to:

• Clear the app cache
• Force an app to stop


Clear app cache

1. From the home screen, press the Left Dynamic key to select Options. Press the navigation keys to highlight Manage apps, then press the Select button.

2.  Press the navigation keys and the Select button to select the desired app > Storage & cache.
 
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3. Press the navigation keys to highlight CLEAR CACHE, then press the Select button.

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Force stop an app

1. From the Apps info screen, press the navigation keys to highlight the desired app, then press the Select button.

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2. Press the navigation keys to highlight FORCE STOP, then press the Select button.

Note: You will be prompted to press the Right Dynamic key to select OK to confirm. 

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