Wi-Fi Calling
Which device do you want help with?
Change device

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
INSTRUCTIONS & INFO
Prenote info
Wi-Fi Calling is turned on as part of the activation process. To use Wi-Fi Calling, you'll need a Wi-Fi Internet connection and a postpaid AT&T wireless account provisioned with HD Voice. Certain restrictions, requirements or limitations may apply. Visit About Wi-Fi Calling or att.com/wificalling for more details.

In this tutorial, you will learn how to:

 

• Check Wi-Fi calling status
• Make a Wi-Fi call
 
When your phone is connected to Wi-Fi, Wi-Fi Calling is on, and a cellular connection is unavailable or poor, you'll see the wifi calling icon Wi-Fi Calling icon in the Notification bar to indicate that calls will be carried over Wi-Fi.

Check Wi-Fi calling status

1. From the home screen, select the phone Phone app.

2. Select the menu icon Menu icon, then select Settings. Select Calls.

Image 1 

3. Select the Wi-Fi Calling switch to enable. 

Image 2 

4. Review the Important Information prompt, then scroll to and select Continue. Enter your emergency address, then select Verify address.

Note: Select OK to complete set up.

Image 3 

Make A Wi-Fi call

Making a call is the same whether on cellular or Wi-Fi. From the home screen, select the phone Phone app > dialpad icon Dial Pad icon > dial the desired number > select the Call icon.

 

Image 4

Did you get the help you needed?