Wi-Fi Calling
Which device do you want help with?
Change device

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
INSTRUCTIONS & INFO
Prenote info
Wi-Fi Calling is turned on as part of the activation process. To use Wi-Fi Calling, you'll need a Wi-Fi Internet connection and a postpaid AT&T wireless account provisioned with HD Voice. Certain restrictions, requirements or limitations may apply. Visit About Wi-Fi Calling or att.com/wificalling for more details.

In this tutorial, you will learn how to:


• Activate Wi-Fi calling

• Make a Wi-Fi call

• Quickly turn on/off Wi-Fi calling

 

When your phone is connected to Wi-Fi, Wi-Fi Calling is on, and a cellular connection is unavailable or poor, you'll see the Wi-Fi Calling iconWi-Fi Calling icon in the Notification bar to indicate that calls will be carried over Wi-Fi.

 

Activate Wi-Fi calling

1. Swipe down from the Notification bar, then select the Settings icon Settings icon.

 

2. Select Connections, then select the Wi-Fi Calling switch.

 

Image 1

 

3. Review the Important Information prompt, then scroll to and select Continue. Enter your emergency address, then select Verify address.

 

Image 2

 

 

Make a Wi-Fi call

Making a call is the same whether on cellular or Wi-Fi. From the home screen, select the phone Phone app > dial the desired number > select the Call icon. When Wi-Fi Calling is enabled, the Call icon will change to the Wi-Fi Calling icon.

 

Image 3

 

 

Quickly turn on/off Wi-Fi calling

Swipe down from the Notification bar twice, then select the wifi Wi-Fi Calling icon.

Did you get the help you needed?