Backup & Restore with a Computer
Which device do you want help with?

Backup & Restore with a Computer

Back up photos, files, and contacts to increase device memory or transfer to another device.

INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

 

• Transfer media to/from a PC

• Transfer media to/from a Mac

 

 

Transfer media to/from a PC

1. With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

 

Image 1

 

2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > USB for file transfer.

 

Image 2

 

3. Select Transferring files or Transferring images.

 

Image 3

 

4. From your PC, click the File Explorer icon then click This PC.

 

Image 4

 

5. Open the newly connected device drive, then navigate to the desired folder.

 

Image 5

 

6. Drag and drop files to/from the device drive to transfer.

 

Image 8

 


Transfer media to/from a Mac

1. Download and install the Android File Transfer app.

 

Note: You need the Android File Transfer App to facilitate the communication between the camera and computer.

 

Image 7

 

2. With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

 

Image 8

 

3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > USB for file transfer.

 

Image 9

 

4. Select Transferring files or Transferring images.

 

Image 10

 

5. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

 

Image 11

 

6. Drag and drop the desired files to/from the device to transfer.

 

Image 12

 


Did you get the help you needed?