Which device do you want help with?

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

INSTRUCTIONS & INFO

Prenote info

This device is available with 32GB of internal memory and the option to add a MicroSD card (sold separately) up to 1TB. Purchase an SD memory card to expand your device memory.

In this tutorial, you will learn how to:

 

• View available storage 

• Free up storage 

• Remove unused apps

• Clear app data

• Add storage

 

View available storage

1. Swipe down from the Notification bar, then select the  Settings icon.

 

2. Scroll to and select Battery and device care, then select Storage.

 

Image 1

 

3. Available internal storage will be shown.

 

Note: External storage will only be displayed when there is a memory card in your device. To view external memory, from the Storage screen, swipe left. 

 

Image 2


Free up storage

To delete unwanted Documents, Images, Audio, Videos and Apps, from the Storage screen select the desired field > select and hold the desired media > select Delete. Select Move to Trash to confirm.

 

Image 3


Remove unused apps

From the Settings screen, scroll to and select Apps then select the desired app. From here, you may Uninstall or Force stop the app.

 

Image 4


Clear app data

From the desired app's App info screen, scroll to and select Storage then select Clear data or Clear cache.

 

Image 5


Add storage

Purchase an SD card or download a cloud storage app from the play store app Play Store app. 

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial.


Did you get the help you needed?