In this tutorial, you will learn how to:
• In-call options
• Add favorite contacts
• Use your phone while on an active call
• Create a conference call
• Decline a call with a text message
In-call options
While on an active call, the following options will be available:
![Image 1](https://www.att.com/devicehowtomedia/image/att_fusion_5g/os11/9007248_01.jpg)
• MUTE/UNMUTE: Select the Mute icon.
• SHOW/HIDE KEYPAD: Select the Keypad icon.
• ENABLE/DISABLE SPEAKERPHONE: Select the Speaker icon.
• HOLD/RESUME CALL: Select the Hold icon.
• END CALL: Select the End call icon.
Add favorite contacts
From the
![phone app](https://www.att.com/devicehowtomedia/image/inline_images/os11/emblem/phone_app.png)
 Phone app, select theÂ
Contacts tab then select the desiredÂ
contact. Select theÂ
![favorite](https://www.att.com/devicehowtomedia/image/inline_images/favorite_star.png)
Â
Favorite icon to add the contact to your favorites list.Â
Note: Alternately, from theÂ
 Phone app, select the Favorites tab then select ADD A FAVORITE and follow the prompts.![Image 2](https://www.att.com/devicehowtomedia/image/att_fusion_5g/os11/9007248_02.jpg)
From the Phone app, select theÂ
Favorites tab to view your favorite contacts. Select the desiredÂ
contact to call.Â
Use your phone while on an active call
While on an active call, select the
Home key to access the home screen. To return to an active call, swipe down from the
Notification bar then select the
active call notification.
Note: Alternately, from any screen, select theÂ
 Active Call icon.
Create a conference call
From an active call, select the Add call icon and follow the prompts. To end a call, select the End call icon.
Note: When creating a Conference call, after connecting with a second caller, you will need to select Merge calls to combine the separate phone calls. The End call icon is the same icon in a single call or conference call.
![Image 5](https://www.att.com/devicehowtomedia/image/att_fusion_5g/os11/9007248_05.jpg)
Decline a call with a text message
When receiving a call, select and drag the Message icon up to decline the call and send a text message. Select the desired text message to send, or select Write your own to write your own.
Note: To create or edit text message replies, from the home screen, select theÂ
 Phone app >Â
Menu icon > Settings > Quick responses > desired message to edit.
![Image 6](https://www.att.com/devicehowtomedia/image/att_fusion_5g/os11/9007248_06.jpg)
Tips
To learn about calling or using your device in other countries, visit the AT&T International website.