Access Voicemail
Which device do you want help with?
Change device

Access Voicemail

Check your voicemail messages.

INSTRUCTIONS & INFO

Prenote infoTo access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.

In this tutorial, you will learn how to:

 

• Access and listen to a voicemail
• Access voicemail options

 

When a new voicemail is received, the Voicemail icon Voicemail icon will appear in the Notification bar.

 

 

Access and listen to a voicemail

Image 1  

• ACCESS: From the home screen, select the Phone app  Phone app, then select the  Voicemail messages icon Voicemail tab.
• LISTEN: Select the desired voicemail message.

 

 

Access voicemail options

Select the corresponding icon.

Image 2  


• PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
• SPEAKER: Select the Speaker icon to enable or disable speaker mode.
• DELETE: Select the Delete icon to delete a voicemail.
• CALL BACK: Select Voice call or Video call to call back the phone number with audio or video.

Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.

Did you get the help you needed?