Change or Reset Voicemail Password
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Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
INSTRUCTIONS & INFO
To change your voicemail password, you must have already Set Up Voicemail.Â
1. To change your voicemail password, from the home screen, select the 
Phone app.
Phone app.Â
2. Select the 
 Menu icon. Select Settings, then select Voicemail.
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3. Select Change PIN. Enter your old PIN, then select Continue.
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 Menu icon. Select Settings, then select Voicemail. 3. Select Change PIN. Enter your old PIN, then select Continue.
 4. Enter a new 7-15 digit PIN, then select Continue. Enter the new 7-15 digit PIN again to confirm, then select Ok to confirm.
Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
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