1. To change your voicemail password, from the home screen, select the
Phone app.
2. Select the
Menu icon. Select
Settings, then select
Voicemail.
3. Select
Change PIN. Enter your old
PIN, then select
Continue.
4. Enter a new 7-15 digit PIN, then select Continue. Enter the new 7-15 digit PIN again to confirm, then select Ok to confirm.
Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.