View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
In this tutorial, you will learn how to:
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• Activate visual voicemail
• Enable voicemail transcriptions
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1. To activate visual voicemail, you must first dial into your voicemail. From the home screen, select the  Phone app then select the dialpad icon. Select and hold the 1 key.
2. Select the Keypad icon, then enter your voicemail password. Visual voicemail is now enabled.
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Note: If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
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3. From the Phone app, select the Voicemail tab. Review the Introducing visual voicemail prompt, then select OK, got it.
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1. From the home screen, select the  Phone app >  Menu icon > Settings.
2. Select Voicemail, then select the Voicemail transcription switch to enable voicemail transcriptions.