Which device do you want help with?

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

INSTRUCTIONS & INFO

Prenote info

This device is available with 128GB of internal memory and the option to add a MicroSD card (sold separately) up to 1TB. Purchase an SD memory card to expand your device memory.
In this tutorial, you will learn how to:

• View available storage
• Free up storage
• Remove unused apps
• Clear app data
• Add storage

View available storage

1. Swipe down from the Notification bar with two fingers, then select the  Settings icon.

2. Select Storage. Available storage will be displayed.

Note: If a SD card is not installed, you will automatically be brought to the Internal shared storage screen.

Image 1




Free up storage

From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the  Delete icon.

Note: Select OK to confirm.

Image 2




Remove unused apps

From the Settings screen, select Apps & notifications > See all apps > select the desired app. From here, you may Uninstall or Force stop the app.

Image 3




Clear app data

From the Settings screen, select Apps & notifications > See all apps > desired app > Storage & cache > Clear storage or Clear cache.

Image 4




Add storage

Download a cloud storage app from the play Play Store or insert a microSD card up to 1TB (sold seperately). 

Did you get the help you needed?