1. From your connected device's web browser, go to http://hotspot.webui. Click Forget password.
Note: Ensure that your device is connected to the AT&T Turbo Hotspot 2's Wi-Fi network. For more information, please see the Connect Devices to Wi-Fi or Connect PC or Mac to Wi-Fi tutorials.
2. Factory reset instructions will be displayed.
Note: For more information on performing a factory reset, please see the Reset device tutorial.