Wi-Fi Calling
Which device do you want help with?
Change device

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
INSTRUCTIONS & INFO
Prenote info
Wi-Fi Calling is turned on as part of the activation process. To use Wi-Fi Calling, you'll need a Wi-Fi Internet connection and a postpaid AT&T wireless account provisioned with HD Voice. Certain restrictions, requirements or limitations may apply. Visit About Wi-Fi Calling or att.com/wificalling for more details.

In this tutorial, you will learn how to:

• Check Wi-Fi calling status
• Make a Wi-Fi call
• Quickly turn on/off Wi-Fi calling
 

When your phone is connected to Wi-Fi, Wi-Fi Calling is on, and a cellular connection is unavailable or poor, you'll see the wifi calling icon Wi-Fi Calling icon in the Notification bar to indicate that calls will be carried over Wi-Fi.
 


Check Wi-Fi calling status

1. From the home screen, swipe down from the Notification bar with two fingers then select the settings Settings icon. 

2. Select Network & internet, then select Wi-Fi Calling. 

Image 1

3. Select the Wi-Fi Calling switch to enable Wi-Fi calling. 

Note: If prompted, review the Location services prompt then select OK.

Image 2

4. Review the Wi-Fi Calling prompt, then scroll to and select Continue. Enter your emergency address, then scroll to and select Verify address.

Note: Select OK to complete set up. 

Image 3



Make A Wi-Fi call

Making a call is the same whether on cellular or Wi-Fi. From the home screen, select the phone Phone app > select the dial pad > dial the desired number > select the Call icon. 

Image 4



Quickly turn on/off Wi-Fi calling

Swipe down from the Notification bar, then select the Wi-Fi Calling icon. 

Image 5

Did you get the help you needed?