Software update for the Motorola razr (XT2071-2)
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Software update for the Motorola razr (XT2071-2)
Latest update
Getting started
Update & verify software
Previous updates
Latest update
The updates
- What's new: Android 11 OS update, Advanced Messaging fixes
The details
- Release date: July 21, 2021
- Android version: 11
- Security patch level (SPL): June 1, 2021
- Build version: RPS31.Q1-40-34-15-10
- Baseband version: M7250_HI20_06.18.02.74R
- File size: 1.3GB
Getting started
- Make sure you’re in the U.S. and on our wireless network.
- You can download the update via Firmware Over the Air (FOTA).
- You must connect your device to Wi-Fi® to download the update.
- Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a computer, or using a favorite application, prior to upgrading the software.
Update & verify software
Update software
- Make sure your device is fully charged and connected to Wi-Fi.
- Swipe down from the Notification bar and select Settings.
- Scroll to and select System, then Advanced.
- Select System updates.
- Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.
Verify software update
- Swipe down from the Notification bar and select Settings.
- Scroll to and select About phone.
- Scroll to and select Android version.
- If the Android and Build versions don’t match the current update details; perform additional updates until they do.
Troubleshoot software update
- Visit Troubleshoot & Resolve to fix software update issues.
- After installing the software update, visit Troubleshoot & Resolve to fix any additional issues with your device or services.
Previous updates
| Date | Details |
| July 9, 2021 |
|
| May 21, 2021 |
|
| Feb. 22, 2021 |
|
| Jan. 11, 2021 |
|
| Oct. 27, 2020 |
|