Insert or Remove SIM & Memory Card
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Insert or Remove SIM & Memory Card

Learn how to install or remove a SIM or memory card for your device.
INSTRUCTIONS & INFO

Prenote info

MicroSD/memory cards expand the storage capacity of the device and are sold separately. This device can use a microSD card up to 2TB.

In this tutorial, you will learn how to:

• Locate SIM tray
• Insert or remove SIM & microSD card

 

The no sim icon No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.



Locate SIM tray

When the device is face down, the SIM & microSD tray is located on the right side of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM and microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, swipe down from the Notification bar then select the settings  Settings icon > scroll to and select Storage > select the Eject Icon Eject icon.

Image 1

 


Insert or remove SIM & microSD card


Image 2

• With the device face down, insert or remove the Nano SIM card into the SIM tray with the gold contacts facing down and the notched edge on the upper right. Gently press the SIM card in until it clicks into place.
• With the device face down, insert or remove the microSD card into the SIM tray with the gold contacts facing down and the notched edge on the upper left. Gently press the microSD card in until it clicks into place.



Storage

Internal Memory: Up to 256GB
External Memory: Up to 2TB

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