Access Voicemail
Which device do you want help with?
Access Voicemail
Check your voicemail messages.
INSTRUCTIONS & INFO
To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
In this tutorial, you will learn how to:
• Access & listen to a voicemail
• Access voicemail options
• Access voicemail options
Â
When a new voicemail is received, the 
 Voicemail icon will appear in the Notification bar.
Access & listen to a voicemail
ACCESS: From the home screen, swipe up to access the Apps tray then scroll to and select the 
 Visual Voicemail app.Â
Note: You have to enable AT&T Visual Voicemail to acess the Visual Vicemail app from the apps tray. To enable AT&T Visual Voicemail, from the home screen select theÂ
Play Store app > search for and select AT&T Visual Voicemail > select Enable.Â
 Visual Voicemail app. Note: You have to enable AT&T Visual Voicemail to acess the Visual Vicemail app from the apps tray. To enable AT&T Visual Voicemail, from the home screen select theÂ
Play Store app > search for and select AT&T Visual Voicemail > select Enable. LISTEN: Select the desired voicemail message.
Access voicemail options
Select the corresponding icon.
• CALL BACK: Select the Phone icon to call back the phone number.
• PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
• DELETE: Select the Delete icon to delete a voicemail.
• SPEAKER: Select the Speaker icon to enable or disable speaker mode.
ADDITIONAL OPTIONS: Select theÂ
 Menu icon, then select the desired option.
Â
• SHARE: Select Share to share the voicemail.
• SAVE: Select Save to save the voicemail to your device.
• EXPORT: Select Export to file to save the voicemail as a file that you can easily transfer off the device.
Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
• SAVE: Select Save to save the voicemail to your device.
• EXPORT: Select Export to file to save the voicemail as a file that you can easily transfer off the device.
Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.