Block or Unblock Messages
Which device do you want help with?

Block or Unblock Messages

Block messages from your device.

INSTRUCTIONS & INFO

Prenote info

When a call is blocked, it is routed directly to voicemail. The call blocking feature may not affect phone calls via third-party apps installed on your device. Contact third-party app developers for assistance with such applications.

In this tutorial, you will learn how to:

• Block messages
• Unblock messages
• Block unknown numbers

Block messages

1. From the home screen, select the messages Messages app. Select the desired message thread. 

Image 1

2. Select the Drop-down icon, then select the Info icon. 

Image 2

3. Select More, then select Block contact. Select Block to confirm.

Image 3



Unblock messages

1. To remove a number from the Blocked numbers list, from the Messages app select the  Menu icon then select Settings. Select Block numbers and spam. 

Image 4

2. Select Block numbers. Select the Remove icon next to the desired number to unblock.

Note: Select Conversations to block a number from your messages inbox. Select Contacts to block a number from your contacts list. 

Image 5




Block unknown numbers

From the home screen, select the phone Phone app > menu Menu icon > Settings > Block numbers > Block unknown/private numbers switch. 

Image 6

Did you get the help you needed?