1. To change your voicemail password, from the home screen select the
Phone app.
Select the
DIALPAD tab, then select the
Visual Voicemail icon.
2. Select the
Menu icon, then select
Settings.
3. Select Change password, then follow the on-screen instructions.
4. Alternately, you can change your voicemail password using the voicemail interactive voice response (IVR). Select and hold the 1 key > enter your existing password > 4 key > 2 key> 1 key > 1 key > enter your new password.
Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.