Back up & Restore with a Computer
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Back up & Restore with a Computer

Learn how to back up and restore your device using a computer.
INSTRUCTIONS & INFO

Prenote info

Alternatively, you can use the Samsung Smart Switch app to transfer your data and content to your computer. For information about how to use Samsung Smart Switch, visit the Samsung Smart Switch Mobile tutorial or click here.

Transfer media to or from a PC

1. With the device powered on, insert the USB-C end of the USB cable into the port on the left side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

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2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System notification > Transfer files or Transfer images.

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3. From your PC, click the File Explorer icon then click This PC.

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4. Open the newly connected device drive, then navigate to the desired folder.

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5. Drag and drop files to/from the device drive to transfer.

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Transfer media to or from a Mac

1. You need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.

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2. With the device powered on, insert the USB-C end of the USB-C cable into the port on the left side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

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3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System notification > Transfer files or Transfer images.

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4. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

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5. Drag and drop the desired files to/from the device to transfer.

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