Transfer Photos & Videos
Which device do you want help with?
Change device

Transfer Photos & Videos

Learn how to transfer photos and videos to or from your device and a computer.
INSTRUCTIONS & INFO

In this tutorial, you'll learn how to:

• Transfer media to or from a PC
• Transfer media to or from a Mac

Transfer media to or from a PC

1. With the device powered on, insert the Micro-USB end of the Micro-USB cable into the port on the bottom of the device. Insert the USB end of the Micro-USB cable into an open port on the computer.

Image 1

2.  To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System Charging notification > Media sync (MTP) > desired option (Just once or Always).

Image 2

3. From your PC, click the File Explorer icon then click This PC.

Image 3

4. Open the newly connected device drive, then navigate to the desired folder.

Image 4

5. Drag and drop files to/from the device drive to transfer.

Image 5



Transfer media to or from a Mac

1. You need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.

Image 6

2. With the device powered on, insert the Micro-USB end of the Micro-USB cable into the port on the bottom of the device. Insert the USB end of the Micro-USB cable into an open port on the computer.

Image 7

3.  To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System Charging notification > Media sync (MTP) > desired option (Just once or Always).

Image 8

4. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

Image 9

5. Drag and drop the desired files to/from the device to transfer.

Image 10

Did you get the help you needed?