1. To change your voicemail password, from the home screen swipe
left > select the
Essentials folder >Â select the
Visual Voicemail app.
Â
2. Select theÂ
Â
Menu icon, then select
Settings.Â
3. Select Change password, then follow the on-screen instructions.
4. Alternately, you can change your voicemail password using the voicemail interactive voice response (IVR). From theÂ
Phone app, select and hold the
1 key > enter your
existing password >
4 key >
2 key >
1 key >
1 key > enter your
new password.Â
Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.Â