Update software

  1. Select the App tray key on the device keypad.
  2. Select Settings, scroll down and select System.
  3. Scroll down and select AT&T Software Update, then Check for Updates.
  4. Follow the on-screen instructions to download and install the update.
  5. The device automatically restarts after the new software successfully installs.

Verify software update

  1. Select the App tray key on the device keypad.
  2. Select Settings, scroll down and select System.
  3. Scroll down and select About phone.
  4. Scroll down to view the new software version. 
  5. If the Android and Baseband versions don’t match the current update; perform additional updates until they do. 

Troubleshoot software update