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Secure My Device

Learn how to lock or unlock your display, set a screen security lock type (pin, password, pattern, or swipe), get your PUK code, or request your device be unlocked from the AT&T network.

INSTRUCTIONS & INFO
Prenote info
To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code.

In this tutorial, you will learn how to:

• Set a security lock
• Change lock type
• Change lock screen timeout
• Lock and unlock device 
• Request your device be unlocked from the AT&T network

Set a Security Lock

1. Swipe down from the Notification bar with two fingers then select the Settings icon. Scroll to and select Security & location.

Image 1

2. Select Screen lock then select the desired screen lock method.

Note: If you choose Pattern lock, you will have to factory reset your device if you forget your Pattern lock. Visit the Reset Device tutorial for alternate reset instructions.
Image 2

3. Draw the desired pattern, then select NEXT. Draw the desired pattern again, then select CONFIRM.

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4. Select the desired notification option, then select DONE.
 



Change Lock Type

From the Security & location screen, select Screen lock > enter your current pattern lock > select the desired screen lock type and follow prompts to complete set up.




Change Lock Screen Timeout

1. From the Security & location screen select the  Settings icon next to Screen lock.

2. Select Automatically lock, then select the desired timeout duration.





Lock and Unlock Device

LOG IN USING THE SECURITY LOCK: From the lock screen, swipe up from the bottom of the screen, then enter your pattern lock.

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LOCK DEVICE: Press the Power/Lock button located on the right side of the device.




Request your Device be Unlocked from the AT&T Network

To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.

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