Change or Reset Voicemail Password
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Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
To change your voicemail password, you must have already Set Up Voicemail.
1. To change your voicemail password, from the home screen select the Visual Voicemail app.
2. Select the
Menu icon, then select Settings.
3. Select Change password. Enter the new desired password, then enter the desired password again to confirm. When finished, select CONTINUE.
4. Alternately, you can change your voicemail password using the voicemail interactive voice response (IVR). Select and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > 1 key > enter your new password.
Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
2. Select the
Menu icon, then select Settings.3. Select Change password. Enter the new desired password, then enter the desired password again to confirm. When finished, select CONTINUE.
4. Alternately, you can change your voicemail password using the voicemail interactive voice response (IVR). Select and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > 1 key > enter your new password.
Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.