Manage AT&T PREPAID Account
Which device do you want help with?

Manage AT&T PREPAID Account

Change your AT&T PREPAID plan, check your balance, add money to your account and more.

INSTRUCTIONS & INFO

1. To manage your AT&T PREPAID account from your device or computer browser, go to paygonline.com.

Step 1

2. Enter your AT&T PREPAID wireless number and 4-digit password, then select Sign in.

Note: The user name is your 10-digit wireless number, and the initial password is set to the Last digits of your wireless number.

Step 2

3. Your Current Balance will be displayed. To add money to your account, scroll to and select Make a Payment.

Step 3

4. Scroll down to Set Up AutoPay, select Add-Ons, switch Plans, sign up for Multi-Line Discount, and more.

Note: Select the Menu icon for additional options.

Step 4

5. To manage your account over the phone, from the home screen select the Phone app Dial pad icon > enter 611 > select the Call icon. If calling from a landline phone, dial 1-800-901-9878.

Note: You can also manage your account via text message using AT&T PREPAID star codes.

Step 5


Did you get the help you needed?