Insert SIM & Memory Card
Which device do you want help with?

Insert SIM & Memory Card

Install and remove the SIM and memory card (MicroSD).

INSTRUCTIONS & INFO
Prenote info
MicroSD/memory cards expand the storage capacity of device and are sold separately. This device can use a microSD card up to 128GB.

LOCATE SIM SLOT: To insert a SIM card, first removed the back cover of the device by lifting up from the notch located on the the bottom of the device. The SIM & microSD slots are located on the upper right side of the back of the device. 

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, swipe down from the Notification bar with two fingers, then select the Settings icon > Storage > Eject icon.

Step 1

INSERT OR REMOVE SIM & MICROSD CARD:

Step 2

• Insert or remove the Nano-SIM card into the SIM slot with the gold contacts facing down and the notched edge in the bottom left.
• Insert or remove the microSD card into the micro SD slot with the gold contacts facing down and the notched edge on the top left.

• A No SIM card notification will be displayed in Notifcation bar when there is no SIM card in the device.

Step 3

Storage

Internal Memory: Up to 32GB
External Memory: Up to 128GB

Did you get the help you needed?