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Available Memory

Check the available device storage.

FREQUENTLY ASKED QUESTIONS

Prenote info

This device is available with 64GB of internal memory and the option to add a MicroSD card (sold separately) up to 400GB.
  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.

    Step 1

  2. Select Device maintenance.

    Step 2

  3. Select Storage.

    Step 3

  4. VIEW MEMORY CARD STORAGE: Select SD card.

    Step 4

  5. FREE UP MEMORY: Select CLEAN NOW or delete unwanted Documents, Images, Audio and Videos by selecting the desired field from the Storage screen.

    Step 5

  6. Select the desired photo(s), then select DELETE.

    Note: For this demonstration, Images was chosen. You will be prompted to select DELETE again to confirm.

    Step 6

  7. REMOVE UNUSED APPS: From the Storage screen, select Apps.

    Step 7

  8. Installed apps will be displayed. Select the desired app you would like to uninstall.

    Step 8

  9. Select UNINSTALL.

    Note: You will be prompted to select OK to confirm.

    Step 9

  10. CLEAR APP DATA/APP CACHE: From the Settings screen, select Apps then select the desired app.

    Step 10

  11. Select Storage.

    Step 11

  12. Select CLEAR DATA or CLEAR CACHE.

    Step 12

  13. ADDITIONAL STORAGE: Purchase an SD card or download a Cloud storage app from the Play Store.

    Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial.

    Step 13

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