<h3>Freedom to choose what&rsquo;s best for you</h3>

<h3>Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</h3>

<h5>Offers vary. Restrictions may apply.</h5>

<h5><a class="type-sm color-white" href="http://www.att.com/why-att/">Learn More<svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</a></h5>

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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Tablet

Wearable

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/search/devicehowto/topic-contents/models/[[VALUE1]]/sources/all/topics/[[VALUE2]]?app-id=esupport&rows=1000

https://services.att.com/kmservices/v2/contents/KM1323263?app-id=idpui

<ol><li>CLEAR APP CACHE: Swipe down from the Notification bar &gt; select the Settings icon &gt; scroll to and select Apps &gt; select the desired app &gt; select Storage &gt; select CLEAR CACHE. <img alt="device 5191/9007014_01.jpg" src="https://www.att.com/devicehowtomedia/image/5191/9007014_01.jpg"></img></li><li>UNINSTALL/FORCE STOP AN APP: From the App info screen, select the corresponding selection. <img alt="device 5191/9007014_02.jpg" src="https://www.att.com/devicehowtomedia/image/5191/9007014_02.jpg"></img></li><li>CHECK FOR APP UPDATE: To see if an app update is available, from the home screen select the Play Store app &gt; select the Menu icon &gt; My apps &amp; games &gt; select the desired app you would like to update &gt; select UPDATE. <img alt="device 5191/9007014_03.jpg" src="https://www.att.com/devicehowtomedia/image/5191/9007014_03.jpg"></img></li><li>REMOVE AN APP: From the desired app, select UNINSTALL.  Note: You will be prompted to select OK to confirm. <img alt="device 5191/9007014_04.jpg" src="https://www.att.com/devicehowtomedia/image/5191/9007014_04.jpg"></img></li><li>REINSTALL AN APP: Select INSTALL. Note: From the home screen, select the Play Store app &gt; Menu icon &gt; My apps &amp; games &gt; LIBRARY Tab &gt; select INSTALL next to the desired app. <img alt="device 5191/9007014_05.jpg" src="https://www.att.com/devicehowtomedia/image/5191/9007014_05.jpg"></img></li></ol>

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