Transfer Photos & Videos
Which device do you want help with?

Transfer Photos & Videos

Transfer files to or from your device and a computer.

INSTRUCTIONS & INFO
  1. TRANSFER MEDIA TO/FROM A PC: With the device powered on, insert the Micro-USB end of the Micro-USB cable into the port on the bottom of the device. Insert the USB end of the Micro-USB cable into an open port on the computer.
    device 5173/9006125_01.jpg
  2. To place the device into the correct USB mode, swipe down from the Notification bar, then select the Android System notification > Media device (MTP).
    device 5173/9006125_02.jpg
  3. From your PC, click the File Explorer icon then click This PC.
    device 5173/9006125_03.jpg
  4. Open the newly connected device drive, then navigate to the desired file(s).
    device 5173/9006125_04.jpg
  5. Drag and drop files to/from the device drive to transfer.
    device 5173/9006125_05.jpg
  6. TRANSFER MEDIA TO/FROM A MAC: You need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.
    device 5173/9006125_06.jpg
  7. With the device powered on, insert the Micro-USB end of the Micro-USB cable into the port on the device. Then insert the USB end of the Micro-USB cable into an open port on the computer.
    device 5173/9006125_07.jpg
  8. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System Charging notification > Media device (MTP).
    device 5173/9006125_08.jpg
  9. Once the phone is connected to the computer, the Android File Transfer App will open automatically. Drag and drop the desired files to/from the device to transfer.
    device 5173/9006125_09.jpg

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