Which device do you want help with?

Available Memory

Check the available device storage.

INSTRUCTIONS & INFO
  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.
    Note: This device is availble with 16GB of internal memory and the option to add a MicroSD card up to 128GB (sold separately).
    device 5196/9006180_01.jpg
  2. Select Device maintenance.
    device 5196/9006180_02.jpg
  3. Select Storage
    device 5196/9006180_03.jpg
  4. VIEW MEMORY CARD STORAGE: Select SD card.
    device 5196/9006180_04.jpg
  5. FREE UP MEMORY: Select CLEAN NOW or delete unwanted DocumentsImages, Audio and Videos by selecting the desired field from the Storage screen.
    device 5196/9006180_05.jpg
  6. Select the desired photo(s), then select DELETE
    Note: For this demonstration, Images was chosen. You will be prompted to select DELETE again to confirm.
    device 5196/9006180_06.jpg
  7. REMOVE UNUSED APPS: From the Storage screen, select Apps.
    device 5196/9006180_07.jpg
  8. Installed apps will be displayed. Select the desired app you would like to uninstall. 
    device 5196/9006180_08.jpg
  9. Select UNINSTALL.
    Note: You will be prompted to select OK to confirm.
    device 5196/9006180_09.jpg
  10. CLEAR APP DATA/APP CACHE: From the Settings screen, select Apps then select the desired app.
    device 5196/9006180_10.jpg
  11. Select Storage > CLEAR DATA or CLEAR CACHE.
    device 5196/9006180_11.jpg
  12. ADDITIONAL STORAGE: Purchase an SD card or download a Cloud storage app from the Play Store.
    device 5196/9006180_12.jpg

Did you get the help you needed?