Manage AT&T PREPAID account
Which device do you want help with?
Manage AT&T PREPAID account
Change your AT&T PREPAID plan, check your balance, add money to your account and more.
- To manage your account from your device or computer browser, go to www.paygonline.com.
![device 5056/9006303_01.jpg](https://www.att.com/devicehowtomedia/image/5056/9006303_01.jpg)
- Enter your AT&T PREPAID Wireless Number and 4-Digit Password, then select Login.
Note: The user name is your 10-digit wireless number, and the initial password is set to the last four digits of your wireless number.Â
![device 5056/9006303_02.jpg](https://www.att.com/devicehowtomedia/image/5056/9006303_02.jpg)
- Your current balance will be displayed. Tap Refill Account to add more money.Â
![device 5056/9006303_03.jpg](https://www.att.com/devicehowtomedia/image/5056/9006303_03.jpg)
- Scroll down to Setup Auto Refill, add Packages, switch Rate Plans, view Account History, and more. Â
Note: Tap the Menu icon for additional options.
![device 5056/9006303_04.jpg](https://www.att.com/devicehowtomedia/image/5056/9006303_04.jpg)
- To manage your account over the phone, from your AT&T PREPAID phone enter 611, then tap Call. If calling from a landline phone, dial 1-800-901-9878.
Note: You can also manage your account via text message using star codes.
![device 5056/9006303_05.jpg](https://www.att.com/devicehowtomedia/image/5056/9006303_05.jpg)
Did you get the help you needed?