Make & Receive an AT&T Video Call
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Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
![Prenote info](https://www.att.com/ui/frameworks/rwd/2017.07/styles/2.2.0/images/svg/master/blue/numbers-letters/linear-info.svg)
All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for
AT&T HD Voice. At this time, Video Call is available between AT&T customers within
AT&T HD Voice coverage areas and with users on carriers that interoperate with AT&T. Each call uses both voice & data (HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges). No voice or data charges apply once a Video Call hands over to Wi-Fi. Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call.
- MAKE A VIDEO CALL: From the home screen, select the Phone app.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_01.jpg)
- From the Dial pad, enter the desired number, then select the Video Call icon.
Note: The Video Call icon displays in green if the person has the capability to receive a Video Call and grey if the person does not have the capability to receive a Video Call. If you make a call to someone on a different mobile operator that interoperates with AT&T, the button may not turn green until they set up HD Voice.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_02.jpg)
- MAKE A VIDEO CALL FROM THE CONTACTS LIST: Select the Contacts tab, then select the desired contact. Select the Video call icon.
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- SWITCH BETWEEN FRONT AND REAR CAMERAS: Select Switch camera.Â
Note: The person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
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- STOP SHARING IMAGE: Select the Switch call type icon, then select Turn my camera off.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_05.jpg)
- SWITCH TO VOICE CALL: Select the Switch call type icon, then select Voice only.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_06.jpg)
- SWITCH TO VIDEO CALL: Select the Switch call type icon, then select Video.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_07.jpg)
- ADD CALL: Select the Add call icon, then enter the desired number and select the Call icon.
Note: You can add up to 5 people to the video call. The person talking is shown onscreen at that time. Group video calling may not work for those using a different mobile operator.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_08.jpg)
- RESPOND TO AN INCOMING CALL:Â Select and drag the Video call icon in any direction to accept a voice call, the Voice only icon in any direction to accept a voice call and the Decline icon in any direction to decline a call.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_09.jpg)
- TURN ON/OFF AT&T VIDEO CALL: From the Dial pad, select the Menu icon. Select Call settings.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_10.jpg)
- Select Video Call, then select the Video Call switch to turn it on or off.
![](https://www.att.com/devicehowtomedia/image/5160/9006641_11.jpg)
- AT&T Video Call: Not available in all areas. Usage/Charges: Each Video Call uses both voice and data (unless on Wi-Fi). The voice portion counts towards voice minutes & video portion counts as data usage under your existing wireless rate plan. Requirements: All parties to a Video Call must be AT&T postpaid wireless customers with Video Call-capable devices, be located within AT&T HD Voice coverage & have Video Call set up on their accounts. Device selection is limited at this time. Unless disabled, Video Call capability is displayed to other Video Call-capable customers.Â
Note: Wi-Fi: Once started, Video Calls automatically switch to Wi-Fi if your device accesses an available Wi-Fi Internet connection. An AT&T wireless network connection is still required even while on Wi-Fi. Voice/data charges do not apply to Video Call over Wi-Fi. Incompatible services/Features: Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call. For more information, see the AT&T Video Call FAQs. Â
![](https://www.att.com/devicehowtomedia/image/5160/9006641_12.jpg)
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