Make & Receive an AT&T Video Call
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Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
![Prenote info](https://www.att.com/ui/frameworks/rwd/2017.07/styles/2.2.0/images/svg/master/blue/numbers-letters/linear-info.svg)
All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for
AT&T HD Voice. At this time, Video Call is available between AT&T customers within
AT&T HD Voice coverage areas and with users on carriers that interoperate with AT&T. Each call uses both voice & data (HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges). No voice or data charges apply once a Video Call hands over to Wi-Fi. Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call.
- MAKE A VIDEO CALL: Select the Phone app from the home screen.
Note: To make or receive calls from your tablet you must update your device to the most current software version and set up NumberSync.
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- Enter the desired number, then select the Video Call icon.
Note: The Video Call icon displays in green if the person has the capability to receive a Video Call and grey if the person does not have the capability to receive a Video Call. If you make a call to someone on a different mobile operator that interoperates with AT&T, the button may not turn green until they set up HD Voice.
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- To make a Video Call to a person in your contacts, select the Contacts tab, then select the desired contact.
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- IN-CALL OPTIONS: To switch between front and rear cameras select Switch camera. To switch from a Video Call to a voice call, select the screen and select the Switch call type icon, then select Voice only.
Note: The person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
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- To stop sharing your image in a Voice Call, select the Switch call type icon then select Turn my camera off.
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- To add a person to the video call, select then Menu icon then select Add call.
Note:You can add up to 5 people to the video call. The person talking is shown on screen at the time. Group video calling may not work for those using a different mobile operator.
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- Enter the desired number, then select the Video Call icon.
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- RECEIVE A VIDEO CALL: To accept an incoming Video Call, select and drag the Video Call icon to the right. To accept an incoming Video Call as a voice call, select and drag the Voice Only icon in any direction. To reject an incoming Video Call, select and drag the Decline icon in any direction.Â
![](https://www.att.com/devicehowtomedia/image/5137/9006641_08.jpg)
Certain restrictions, requirements or limitations may apply for this feature/service. For more details, visit https://www.att.com/shop/wireless/features/video-calling.html.
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