App Troubleshooting
Which device do you want help with?

App Troubleshooting

Use application manager to improve your app and device performance.

INSTRUCTIONS & INFO
  1. To clear your app cache, swipe down from Notification bar with two fingers, then select the Settings icon.
    device 5132/9007014_01.jpg
  2. Scroll to and select Apps.
    device 5132/9007014_02.jpg
  3. Select the Desired app.
    device 5132/9007014_03.jpg
  4. Select Storage.
    device 5132/9007014_04.jpg
  5. Select CLEAR CACHE.
    device 5132/9007014_05.jpg
  6. To stop an app, select FORCE STOP. Select OK to confirm.
    device 5132/9007014_06.jpg
  7. To see if an app update is available, from the home screen, select the Play Store app.
    device 5132/9007014_07.jpg
  8. Select the Menu icon.
    device 5132/9007014_08.jpg
  9. Select My apps & games.
    device 5132/9007014_09.jpg
  10. Select the Desired app you would like to update.
    device 5132/9007014_10.jpg
  11. Select UPDATE.
    device 5132/9007014_11.jpg
  12. Select CONTINUE.
    device 5132/9007014_12.jpg
  13. To remove an app, select UNINSTALL. Select OK to confirm.
    device 5132/9007014_13.jpg
  14. To reinstall an app, select INSTALL.
    device 5132/9007014_14.jpg

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