Change or reset voicemail password
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Change or reset voicemail password

Reset a forgotten password or change an existing voicemail password.

INSTRUCTIONS & INFO
  1. To change your Visual Voicemail password, you must know your current password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 5105/9006190_01.jpg
  2. From the home screen, tap Phone.
    device 5105/9006190_02.jpg
  3. Tap the Visual Voicemail icon.
    device 5105/9006190_03.jpg
  4. Tap the Menu icon.
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  5. Tap Settings.
    device 5105/9006190_05.jpg
  6. Tap Change password.
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  7. Enter Desired new password, then tap CONTINUE.
    device 5105/9006190_07.jpg
  8. Reenter Desired new password, then tap OK.
    device 5105/9006190_08.jpg
  9. To change your Voicemail password by calling, from the home screen tap Phone > tap and hold 1 > Enter Voicemail password > tap 4 > tap 2 > tap 1 > tap 1 > Enter New Desired Voicemail password.
    Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 5105/9006190_09.jpg

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