Which device do you want help with?

Available memory

Check the available device storage.

INSTRUCTIONS & INFO
  1. This device is available with 32GB of internal, usable memory and the option to add a MicroSD card up to 128GB (sold separately).
    device 5105/9006180_01.jpg
  2. From the quick settings menu, tap the Settings icon.
    Note: To access quick settings, swipe down from the Notification bar.
    device 5105/9006180_02.jpg
  3. Swipe to the GENERAL tab; and then tap Storage.
    device 5105/9006180_03.jpg
  4. The device storage summary will be displayed beneath Device memory. This device is available with 32GB of internal, usable memory.
    device 5105/9006180_04.jpg
  5. MicroSD storage summary will be displayed beneath Portable storage.
    Note: MicroSD Storage summary will only be available if you have placed a MicroSD card in your phone.
    device 5105/9006180_05.jpg
  6. To free up memory on your device, delete unwanted pictures, music, and videos by tapping Internal storage > Used space > Pictures, videos or Audio > Tap and hold the Desired file > Select Delete icon.
    device 5105/9006180_06.jpg
  7. Remove unused apps by tapping Used space > Apps > Tap the Desired app > tap Info icon > Tap UNINSTALL.
    device 5105/9006180_07.jpg
  8. To clear up space from a preinstalled app, tap CLEAR CACHE.
    device 5105/9006180_08.jpg
  9. Use a cloud storage app such as Google Drive (Apps > Drive) to leave more space free on your phone. You can also download cloud storage apps via the Play Store.
    device 5105/9007001_02.jpg
  10. Purchase a MicroSD memory card to expand your device memory.
    device 5105/9006180_10.jpg

Did you get the help you needed?