Reset a forgotten password or change an existing voicemail password.
INSTRUCTIONS & INFO
From the home screen, tap the Apps icon.
Tap the Visual Voicemail icon.
Tap the Menu icon.
Tap Settings.
Tap Change voicemail password.
Enter voicemail password, then tap Continue.
Reenter voicemail password, then tap Finish.
You can also change your password via the IVR. From the dial pad, press and hold the 1-key > Enter your voicemail password + the # key > 4-key > 3-key. Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.