App troubleshooting
Which device do you want help with?
App troubleshooting
Use application manager and usage manager to improve your app and device performance.
INSTRUCTIONS & INFO
- To clear your app cache, swipe down from the top of the screen, then tap the Settings icon.
- Scroll to and tap Apps.
- Tap Desired app, then tap CLEAR CACHE.
- To stop an app via the Usage Manager tap AT&T folder > Usage Manager > CLOSE ALL APPS.
- To see if an app update is available, tap the Play Store icon.
- Tap the Menu icon.
- Tap My apps & games.
- Tap the Desired app you would like to update.
- Tap UPDATE.
- Tap ACCEPT.
- To remove an app, tap UNINSTALL.
- Tap OK.
- To reinstall tap INSTALL.
- Tap ACCEPT.
