Transfer media to & from a computer
Which device do you want help with?
Transfer media to & from a computer
Transfer files to or from your device and a computer.
- To transfer media to and from a PC, with the device powered on, insert the microUSB end of the microUSB cable into the port on the bottom of the device.
- With the device powered on, Insert the MicroUSB end of the MicroUSB cable into the port on the device.
Note: This device supports USB 2.0.
- To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge only, then tap Media device (MTP).
- Click the Windows start icon.
- Click Computer.
- Open the newly connected Device drive.
- Open the Desired storage location.
- Navigate to the Desired folder.
- Drag and drop files to/from the Device drive to transfer.
- To transfer media to and from a Mac computer, you need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.
- With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the device.
Note: This device supports USB 2.0.
- Insert the USB end of the MicroUSB cable into an open port on the computer.
- To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge only, then tap Media device (MTP).
- Once the phone is connected to the computer, the Android File Transfer App will open automatically.
- Drag and drop the Desired files to/from the device to transfer.
Did you get the help you needed?