Change or Reset Voicemail Password
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Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.
INSTRUCTIONS & INFO
  1. To change your voicemail password using the Visual Voicemail app, tap the Phone icon.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 5092/9006190_01.jpg
  2. From the Dial tab, tap the Visual Voicemail icon.
    device 5092/9006190_02.jpg
  3. Tap the Menu icon, then tap Settings.
    device 5092/9006190_03.jpg
  4. Tap Change voicemail password.
    device 5092/9006190_04.jpg
  5. Enter your desired new voicemail password, then tap Continue.
    device 5092/9006190_05.jpg
  6. Enter your desired new voicemail password, then tap Finish.
    Note: Alternatively, you can change your voicemail password from the dial pad by pressing and holding the 1-key to access the voicemail system > enter your existing password > 4-key > 2-key > 1-key. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    device 5092/9006190_06.jpg

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