App troubleshooting
Which device do you want help with?
App troubleshooting
Use application manager to improve your app and device performance.
INSTRUCTIONS & INFO
- From the home screen, swipe down from the Notification bar, then tap the Settings icon.
- Under DEVICE, tap Applications.
- Tap Application manager.
- Scroll to, then tap the desired app.
- To force stop the app, tap FORCE STOP.Â
- To clear cache data, from the Application manager, scroll to and tap the Desired app.
- Tap Storage.
- Tap CLEAR CACHE.Â
- To uninstall an app, from the Play Store, tap the Menu icon.
- Tap My apps.
- Scroll to, then tap the desired app.
- Tap UNINSTALL.
- Tap OK.
- To reinstall the app, tap INSTALL.
- To update an app, from My apps, scroll to, then tap the desired app marked with "UPDATE".
- Tap UPDATE.
