Which device do you want help with?

Device setup

Set up your device for the first time or after having done a factory reset.


INSTRUCTIONS & INFO
  1. When turning the device on for the first time, or after a factory reset, you will be walked through a series of prompts to set up your device. To begin, select the Desired language, then tap Next.
    Note: Before setting up your device, make sure you have completed the online activation process. Please see Activate your new phone or SIM for more information.
    device 5070/9007000_01.jpg
  2. If desired, select the Desired Wi-Fi network and follow the on screen prompts. Tap Next to continue.
    device 5070/9007000_02.jpg
  3. Quickly copy any Google Accounts backup apps and data from your existing Andriod devices with Tap and Go. Tap Copy your Google Accounts, apps, and data from your other device to learn more or check No thanks and then tap NEXT to continue.
    device 5070/9007000_03.jpg
  4. Enter your Gmail address and password, then tap NEXT. Tap SKIP to continue without setup.
    device 5070/9007000_04.jpg
  5. If prompted, tap SKIP.
    device 5070/9007000_05.jpg
  6. Enter your First and Last name then tap NEXT.
    device 5070/9007000_06.jpg
  7. If you would like to set your screen lock now, tap the Protect this device box and follow the on screen prompts for setup. Tap SKIP to proceed without activating device protection features.
    device 5070/9007000_07.jpg
  8. If prompted tap SKIP ANYWAY.
    device 5070/9007000_08.jpg
  9. Scroll down to the bottom of the page, then tap NEXT.
    Note: If desired, de-select any of the Google services by tapping the Checkbox next to it.
    device 5070/9007000_09.jpg
  10. AT&T Setup & Transfer helps you easily setup your device. Get your contacts and photos, setup email, cloud services and social accounts. Tap NEXT and follow on screen prompts to proceed with AT&T Setup & Transfer, or tap NOT NOW to continue.
    Note: For this tutorial, NOT NOW was selected.
    device 5070/9007000_10.jpg
  11. Tap EXIT.
    device 5070/9007000_11.jpg
  12. Read through terms and agreement, tap the I agree checkbox, then tap Done.
    device 5070/9007000_12.jpg
  13. Your device is now ready to use.
    device 5070/9007000_13.jpg

Did you get the help you needed?