Change or reset voicemail password
Which device do you want help with?

Change or reset voicemail password

Reset a forgotten password or change an existing voicemail password.

INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you Reset your voicemail password.
    device 5070/9006190_01.jpg
  2. From the home screen tap the Apps icon.
    device 5070/9006190_02.jpg
  3. Then swipe to and tap the Visual Voicemail icon.
    device 5070/9006190_03.jpg
  4. Tap the Menu icon and then tap Settings.
    device 5070/9006190_04.jpg
  5. Tap Change password.
    device 5070/9006190_05.jpg
  6. Enter current password again and tap Next.
    device 5070/9006190_06.jpg
  7. Enter new password and tap OK.
    device 5070/9006190_07.jpg
  8. Now you have successfully changed your password. Tap the Home screen icon to go back to the home screen.
    Note: You can also change your password by calling in to your voicemail. From the dial pad, press and hold the 1-key > Enter your voicemail password + the # key > 4-key > 3-key.
    device 5070/9006190_08.jpg

Did you get the help you needed?