Make & Receive an AT&T Video Call
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Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
![Prenote info](https://www.att.com/ui/frameworks/rwd/2017.07/styles/2.2.0/images/svg/master/blue/numbers-letters/linear-info.svg)
All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for
AT&T HD Voice. At this time, Video Call is available between AT&T customers within
AT&T HD Voice coverage areas and with users on carriers that interoperate with AT&T. Each call uses both voice & data (HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges). No voice or data charges apply once a Video Call hands over to Wi-Fi. Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call.
- To make an AT&T Video Call, from the home screen, tap the Phone icon.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_01.jpg)
- From the Dial pad, enter the desired number, then tap the Video Call icon. From the Contacts tab, tap the desired contact then tap the Video Call icon.
Note: The Video Call icon displays in green (from the dial pad) and in blue (from the Contact) if the person has the capability to receive a Video Call and grey if the person does not have the capability to receive a Video Call. If you make a call to someone on a different mobile operator that interoperates with AT&T, the button may not turn green/blue until they set up HD Voice.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_02.jpg)
- To switch between front and rear cameras tap Switch camera.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_03.jpg)
- To stop sharing your image, tap the screen, select Switch call type, then tap Turn my camera off.
Note: To share your image, tap the screen, select Switch call type, then tap Show me.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_04.jpg)
- To add people to the Video Call, tap the screen, then tap Add call.
Note: You can add up to 5 people to the video call. The person talking is shown on screen at the time. Group video calling may not work for those using a different mobile operator.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_05.jpg)
- To switch from a Video Call to a voice call, tap the screen, select Switch call type, then tap Voice only.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_06.jpg)
- To switch from a voice call to a Video Call, tap Switch call type, then tap Video Call.
Note: The person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_07.jpg)
- To accept an incoming Video Call, touch and drag the Video Call icon in any direction.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_08.jpg)
- To accept an incoming Video Call as a voice call, tap and drag the Voice only icon in any direction.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_09.jpg)
- To reject an incoming Video Call, touch and drag the Decline icon in all direction. To reject and respond with a text message, tap the Menu icon > Decline with message > the desired message.
![](https://www.att.com/devicehowtomedia/image/5077/9006641_10.jpg)
- If you do not want to receive Video Calls, you can turn Video Call off from the phone dial pad by tapping the Menu icon > Call Settings > Video Call > Video Call toggle.
Note: Video Call is turned on by default. When Video call is off, incoming Video calls will appear as voice calls.Â
![](https://www.att.com/devicehowtomedia/image/5077/9006641_11.jpg)
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