Transfer media to & from a computer
Which device do you want help with?
Transfer media to & from a computer
Transfer files to or from your device and a computer.
- To transfer media to and from a PC, with the device powered on, insert the microUSB end of the microUSB cable into the port on the bottom of the device.
![device 5077/9006164_01.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_01.jpg)
- With the device powered on, Insert the MicroUSB end of the MicroUSB cable into the port on the device.
![device 5077/9006164_02.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_02.jpg)
- To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP).
![device 5077/9006164_03.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_03.jpg)
- Tap ALLOW.
![device 5077/9006164_04.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_04.jpg)
- Click the Windows start icon.
![device 5077/9006164_05.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_05.jpg)
- Click Computer.
![device 5077/9006164_06.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_06.jpg)
- Open the newly connected Device drive.
![device 5077/9006164_07.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_07.jpg)
- Open the Desired storage location.
![device 5077/9006164_08.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_08.jpg)
- Drag and drop files to/from the Device drive to transfer.
![device 5077/9006164_09.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_09.jpg)
- To transfer media to and from a MAC computer, you need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.
![device 5077/9006164_10.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_10.jpg)
- With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the device.
![device 5077/9006164_11.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_11.jpg)
- Insert the USB end of the MicroUSB cable into an open port on the computer.
![device 5077/9006164_12.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_12.jpg)
- To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP).
![device 5077/9006164_13.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_13.jpg)
- Once the phone is connected to the computer, the Android File Transfer App will open automatically.
![device 5077/9006164_14.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_14.jpg)
- Drag and drop the Desired files to/from the device to transfer.
![device 5077/9006164_15.jpg](https://www.att.com/devicehowtomedia/image/5077/9006164_15.jpg)
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