App troubleshooting
Which device do you want help with?
App troubleshooting
Use application manager to improve your app and device performance.
INSTRUCTIONS & INFO
- To clear app cache, swipe down from the top of the screen, the tap the Setting icon.
- Under the General tab, tap Application manager.
- Swipe to the ALL tab and tap the Desired application.
- Tap CLEAR CACHE.
- To stop an app, tap FORCE STOP.
- Tap OK.
- To update an app, from the Google Play store, tap the Menu tab.
- Tap My apps & games.
- Tap on the Desired application that requires an UPDATE.
- Tap UPDATE.
- Tap ACCEPT.
- To uninstall an app, tap UNINSTALL.
- Tap OK.
- To re-install, tap INSTALL.
- Tap ACCEPT.
