Block or Unblock Messages

Block messages from your device.

INSTRUCTIONS & INFO

When a call is blocked, it is routed directly to voicemail. The call blocking feature my not affect phone calls made or received via third-party apps installed on your device. Please contact third-party app developers for assistance with such applications.

1. BLOCK NUMBER THROUGH MESSAGE LOG: From the home screen, select the Messages app.

Step 1

2. Select the desired message thread. Select the Menu icon, then select Block contact.

Note: To block a number through settings, from the Messages app select the Menu icon > Settings > Block number and messages > Block numbers > enter the desired number or contact > select the Add icon.

Step 2

3. To delete messages from the blocked sender, ensure the Delete conversation circle is selected. Select OK to confirm.

Step 3

4. UNBLOCK A NUMBER: From the Messages app, select the Menu icon then select Settings. Select Block numbers and messages.

Step 4

5. Select Block numbers.

Step 5

6. Select the Remove icon next to the desired number to unblock.

Note: Select Inbox to block a number from your messages inbox. Select Contacts to block a number from your contacts.

Step 6

7. BLOCK UNKNOWN NUMBERS: From the home screen, select the Phone app > Menu icon > Settings > Block numbers > Block unknown callers switch.

Step 7