Download Apps & Games
Which device do you want help with?

Download Apps & Games

Download apps, games, movies, music, books, magazine, newspapers and more.

INSTRUCTIONS & INFO
  1. DOWNLOAD AN APP: From the home screen, select the Play Store app
    Note: The Google Play Store provides access to the latest music, apps, games, videos, and more. A Google account is required to access. For more information or support, please see the Google Play Help site.
    device 5224/9007001_01.jpg
  2. Select the Search field. Enter the desired app name, then select a suggestion or the Search key.
    device 5224/9007001_02.jpg
  3. Select the desired app, then select INSTALL.
    Note: If prompted, review permissions and if you agree select Accept. Apps built for Android 6.0 or later will ask for permissions once you start using them. If prompted, review permissions and if you agree select CONTINUE.
    device 5224/9007001_03.jpg
  4. The Downloading icon will appear in the Notification bar while the content is downloading.
    device 5224/9007001_04.jpg
  5. To access the app after it has downloaded and installed, select OPEN.
    Note: Apps can be returned within 15 minutes of purchase. To return an app, from the Play Store select the Menu icon > My apps & games > the desired app > REFUND > YES.
    device 5224/9007001_05.jpg
  6. UPDATE AN APP: From the Play Store, select the Menu icon then select My apps & games.
    device 5224/9007001_06.jpg
  7. Select UPDATE on the desired app to update. Select UPDATE ALL to update all apps.
    device 5224/9007001_07.jpg
  8. REINSTALL AN APP: From the desired app in the Play Store, select INSTALL then follow the on-screen prompts.
    device 5224/9007001_08.jpg

Did you get the help you needed?