Which device do you want help with?

Available Memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

INSTRUCTIONS & INFO
Prenote infoThis device is available with 32GB of internal memory and the option to add a MicroSD card (sold separately) up to 2TB. Purchase an SD memory card to expand your device memory.
In this tutorial, you will learn how to:
• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage

View Available Memory

1. Swipe down from the Notification bar then select the  Settings icon > General Tab > Storage.

2. Available storage will be listed under DEVICE. Available memory card space will be listed under EXTERNAL

Step 1




Free Up Memory

From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the  Delete icon. 

Step 2




Remove Unused Apps

From the Settings screen, select the General tab > Apps & notifications > App info > desired app. From here, you may Uninstall or Force stop the app.

Step 3




Clear App Data

From the Settings screen, select the General tab > Apps & notifications > App info > desired app > Storage > Clear data.

Step 4



Add Storage

Purchase an SD card or download a cloud storage app from the Play Store

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial.

Did you get the help you needed?